FAQs

Get quick answers to all of your questions.

OsusuMobile

OsusuMobile is a mobile financial service that helps you save money more conveniently.

OsusuMobile is all about making financial activities easy, convenient, and accessible. We want to remove complexities that could come with trying to open a bank account or saving money, especially time spent on long queues.

Savers

OsusuMobile is an agent-centric way of banking that enables you save your money with agents in an easy and convenient way, using your mobile phone. You can open an OsusuMobile Saver account from your mobile phone by sending an SMS "OSUSU REG" to 0903-0000-106 after which you will receive a call from +1(661) 250-6852 requesting you to set your new PIN.

Your PIN is a 4digit secret number set by you. OsusuMobile will request your PIN via phone call to confirm every transaction you initiate on OsusuMobile. Your PIN is private and should only be known by you, please keep it safe.

Unlike other ways of saving, OsusuMobile makes the process easy and convenient by bringing the bank closer to you as an agent. All you need is an SMS enabled phone to start saving.

Yes, we employ a number of safety and security measures to keep your money safe at all times. Your money is stored in our partner banks, and all savings are NDIC insured up to N50,000,000.00.

Yes, OsusuMobile charges 5% of total savings on cash withdrawals.

Standard SMS charges also apply.

You can check your OsusuMobile Saver account balance by sending an SMS "OSUSU BAL" with your registered OsusuMobile phone number to 0903-0000-106

Standard SMS charges also apply.

Visit the nearest agent to make deposits. The agent initiates the process by sending a text "OSUSU SAVE followed by your PHONE NUMBER and AMOUNT" to 0903-0000-106.

Do not hand over cash to agent until transaction is successful. You will receive a credit alert SMS from us if transaction is successful. Sometimes, due to network service SMS might be delayed, you can check your OsusuMobile balance to confirm transaction success.

It's totally up to you. We are simply giving you an easy way to save for that next capital project, to take that vacation, or even for retirement.

You can withdraw your savings at any agent location that supports withdrawal. Just text "OSUSU CASH followed by the Agents' OsusuMobile ID and AMOUNT" to 0903-0000-106 i.e "OSUSU CASH 10015 7000". You will receive a call from +1(661) 250-6852 requesting you to enter your PIN to verify the transaction. After you have verified the transaction you will receive a One-Time-Transaction-Code (OTTC) via SMS. Please show the OTTC to the agent and he will then facilitate the rest of the process.

Standard SMS charges also apply.

We are always here to answer them. Reach out to us now -
 080-90-56-0604  .    help@osusumobile.com

Agents

OsusuMobile enables you to help people save their money. As an agent you can accept deposits and payout funds to OsusuMobile Savers. You get a commission every time an OsusuMobile Saver makes a deposit with you. View the Commission Rates for Agents here.

You can become an OsusuMobile Agent by filling this form after which you will receive a call from +1(661) 250-6852 requesting you to set your new PIN.

Your PIN is a 4digit secret number set by you. OsusuMobile will request your PIN via phone call to confirm every transaction you initiate on OsusuMobile. Your PIN is private and should only be known by you, please keep it safe.

No, it is absolutely Free to become an OsusuMobile agent.

As an OsusuMobile agent you get a commission every time people save cash with you. You can find our commission rates here.

You can credit your Agent account via online transfer or over the counter at the nearest Ecobank branch. Our support center will be available to help facilitate the process.

You can check your OsusuMobile Agent account balance by sending an SMS "OSUSU BAL" with your registered OsusuMobile phone number to 0903-0000-106

Standard SMS charges also apply.

Here's how. You initiate the process by sending a text "OSUSU SAVE followed by the saver's PHONE NUMBER and AMOUNT" i.e "OSUSU SAVE 08096440000 3500" to 0903-0000-106.

Standard SMS charges also apply.

We are always here to answer them. Reach out to us now -
 080-90-56-0604  .    help@osusumobile.com

Deposits

Visit the nearest agent to make deposits. The agent initiates the process by sending a text "OSUSU SAVE followed by your PHONE NUMBER and AMOUNT" to 0903-0000-106.

Do not hand over cash to agent until transaction is successful. You will receive a credit alert SMS from us if transaction is successful. Sometimes, due to network service SMS might be delayed, you can check your OsusuMobile balance to confirm transaction success.

Withdrawals

You can withdraw your savings at any agent location that supports withdrawal. Just text "OSUSU CASH followed by the Agents' OsusuMobile ID and AMOUNT" to 0903-0000-106 i.e "OSUSU CASH 10015 7000". You will receive a call from +1(661) 250-6852 requesting you to enter your PIN to verify the transaction. After you have verified the transaction you will receive a One-Time-Transaction-Code (OTTC) via SMS. Please show the OTTC to the agent and he will then facilitate the rest of the process.

Standard SMS charges also apply.

Security

Yes, we employ a number of safety and security measures to keep your money safe at all times. Your money is stored in our partner banks, and all savings are NDIC insured up to N50,000,000.00.

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